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Ocean Water

Policies 

Here is out Client Participation agreement and a list of our 

Terms and Conditions, Privacy Policy, Cancellation, 

and Booking Policies for our services. 

Client Participation Agreement 

 

Welcome to Infinity Therapy Healing. I am Shanina Christina Halbert, an Internal Family Systems Therapy Practitioner, yoga instructor, life and grief coach. I look forward to working with you as part of your team, to assist you in meeting your wellness objectives. It is my goal to keep you as informed as possible as to what you can expect working with me. Here are a few important areas to be aware of before we get started. If you have any questions, please do not hesitate to ask me. 

 

FEES

We do not take insurance of any kind and do not provide superbills. 

Your financial portion of service is expected prior to the beginning of each session. I accept credit cards, cash, or paypal. I take payments through www.infinitytherapyhealing.com. Please email if you have an appointment but have not received a pay link or option. 

My *rate is $375 for each session. A session is 50 minutes. 

*My rates are subjected to an annual cost of living increase each year. 

 

APPOINTMENTS

For the best possible therapeutic progress, weekly sessions are recommended and it is important to attend every session. If you are unable to keep your scheduled appointment, please contact me at 424-272-0345 to notify me of your cancellation. I ask for at least a 48-hour notice in advance if you need to make changes to your scheduled appointment. In the event less than a 48-hour notice is made, you will be charged my full rate. Also, if you miss an appointment without canceling ahead of time, you will be charged my full rate. Appointments are not automatically scheduled after missing a session. I will wait to hear from you to reschedule. Arriving promptly for each scheduled appointment is important. I allow up to 15 minutes past your scheduled appointment without prior notice before it is considered canceled at which time full payment will still be required.

 

SERVICES

Participation in any session with Infinity Therapy Healing  is voluntary. Consistency in any wellness program is key to effective results; however, we do not guarantee a certain outcome. Additionally, you have the responsibility and right to choose a practitioner who best meets your needs and purpose. I am happy to make referrals upon your request if that becomes necessary. 

 

CRISIS 

Infinity Therapy Healing does not currently have any licensed mental health providers and  is not a crisis clinic. For immediate assistance, call 911.  Additional options include your local hospital, police department or the USA National Suicide Hotline: 800.SUICIDE. 

    

CONFIDENTIALITY

In general, all sessions will be strictly confidential. This means that I will not share any information about you that would allow another individual to identify you with the information you disclose to me. There are a few exceptions: 

  • If you disclose to me that you have intentions of harming yourself or someone else.

  • If you disclose to me that you know a child, dependent adult or elderly person who is being abused or neglected.

  • If you are a minor and disclose to me that you have been abused or neglected.

  • If I am subpoenaed by the court to reveal information.

  • If we are working together in couple or family therapy, for best therapeutic outcomes, I cannot guarantee strict confidentiality. 

 

TREATMENT

The course of the program is typically a 50-minute session once a week. As we move forward, we will evaluate your progress and may adjust the frequency of your sessions. Consistency and frequency in wellness programs have proven to benefit treatment outcomes. Because these sessions are voluntary, you may terminate services at any time. 

I work with individuals using the IFS framework. This means that I come in without a strict agenda and trust your system to bring forward what is necessary for your healing. This means that I look at “problems” from a place of curiosity around which part is presenting the problem or sees the problem and what that means. Then I try to help you get to a place of self so that you can understand that part of you and make an informed choice about how to meet, and respond to that part of you.  I believe that keeping a curious mind, accessing self compassion, and having a desire to learn about yourself is essential in successful treatment. I can be of little help if you are not open and willing to commit to growing through our work together.

Honest and open communication is an important ingredient in therapy. In working with you and exploring the parts that come together to make you a dynamic human being, we will look into the different narratives, beliefs, values, relationships with others, and other important contextual factors that will help us identify and understand parts of you. Opening yourself up to new levels of awareness of different parts of you may cause pain and/or anxiety. Any changes you make in your life could produce disruptions or turmoil for yourself or others you interact with. Knowing this can help you decide the extent you want to engage in self exploration in order to create changes. Some of the benefits of IFS may include increased self understanding and greater satisfaction in your relationships with others and yourself. However, everyone’s experiences differ and there are no guarantees about specific outcomes or results to your experience.

 

DISCLAIMER 

I am not a licensed therapist; I am an Internal Family Systems (IFS) therapy practitioner, providing services that are a form of coaching. My practice is not governed by any regulatory body or state board. If you are experiencing serious mental health issues, I strongly advise seeking help from a licensed therapist.

I may recommend working with a therapist at any time, and I reserve the right to discontinue services if a client does not follow through with this recommendation. I am not equipped to diagnose or treat mental health disorders, nor am I legally obligated to identify them. I cannot prescribe drugs or provide advice on drugs, nutrition, or medicine. Any comments that might be construed as medical advice should be recognized as a miscommunication. Clients may seek clarification at any time, and the answer will always be that I am not providing medical advice.

Communication with therapists will only occur with the express written consent of the client, and the client must facilitate this connection. Scheduling will be coordinated between the therapist and me.

While confidentiality is not legally required of me, I will make every effort to respect client confidentiality within the scope of the exceptions noted above.

 

LITIGATION LIMITATIONS & FEES 

Due to the personal and sensitive nature of IFS work, I do not get involved in any legal proceedings, nor is it my role to make judgment in legal matters. I will not be involved in custody disputes or divorce proceedings. If I am subpoenaed or court ordered to submit documentation or appear in court for you - even if subpoenaed by another party - you will be responsible for any fees for my time of service. A $400.00 per hour fee will be billed for my time. Plus, additional fees for travel expenses, preparation time, any necessary materials and any lost wages due to time away from my business. All fees will be due promptly upon receipt. 

 

COMMUNICATIONS

Infinity Therapy Healing may use text(s) or email for appointment reminders but confidential information will not be used. Please address any concerns that might fall into a confidential nature during our sessions to ensure your privacy. 

 

SIGNATURE OF AGREEMENT

By signing below, you are stating that you have read and been given a copy of this document, as well as the opportunity to clarify any questions you have pertaining to this document. Your signature also indicated that you agree to the above polices regarding services conducted by Infinity Therapy Healing. 

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Terms and Conditions 

Introduction

Welcome to Infinity Therapy Healing. By using our website and booking our services, you acknowledge and agree to comply with the following terms and conditions. Please read these carefully before using our services.

Service Provision

    •    Staff Qualifications: Our staff are trained in their respective specialties. While no staff member is a licensed clinical practitioner, all have undergone specific training programs. Clients may request details of such training and any applicable proof of training at any time.

    •    Mental Health Responsibility: Clients are responsible for their own mental health. Services provided by Infinity Therapy Healing are not a substitute for professional medical advice or treatment.

    •    Good Samaritan Reporting: If a service provider believes that a client or someone around the client poses a danger to themselves or others, this information may be reported to the appropriate authorities. Such reporting is intended as a Good Samaritan effort, not a legal obligation.

    •    Right to Deny Service: We reserve the right to deny service to anyone for any reason, including cases where we believe there is not a good fit. We are not obligated to provide a reason for service denial, but may do so upon your request.

 

User Obligations

    •    Code of Conduct: Users must respect other website users and conduct themselves appropriately while using the website. Misuse of the website, including hacking, modifying, or using the website for unauthorized purposes, is strictly prohibited.

    •    Cancellation Policy: Users agree to adhere to our cancellation policy, details of which are available on our booking platform.

Disclaimer

    •    Infinity Therapy Healing does not guarantee specific results from using our services. The effectiveness of sessions can vary based on individual circumstances.

Indemnity and Liability

    •    Hold Harmless: Users agree to hold Infinity Therapy Healing harmless from any claims, losses, damages, and liabilities that may arise from using our services.

    •    No Legal Proceedings: Users agree not to initiate any legal proceedings against Infinity Therapy Healing related to the use of our services. Any grievances shall be addressed through the mechanisms outlined below.

Conflict Resolution

    •    Arbitration: In the event of any dispute arising from the use of our services or these terms, the parties agree first to attempt to resolve the dispute through mutual negotiation. If negotiation is unsuccessful, the dispute will be resolved exclusively by binding arbitration in accordance with the arbitration laws of the jurisdiction in which Infinity Therapy Healing operates. The decision of the arbitrator will be final and binding on all parties.

Data Protection

    •    Privacy: Our privacy policy, which details how we protect and use your data, is integral to these terms and conditions. We do not share personal information with third parties except as necessary to provide our services or as required by law.

Intellectual Property

    •    The content, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by Infinity Therapy Healing or are used via the Wix database unless otherwise stated. With the exception of graphics available via Wix, these properties may not be duplicated or used without the expressed consent of Infinity Therapy Healing. 

Website Usage

    •    Users agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

Non-Discrimination Notice

    •    Infinity Therapy Healing is committed to providing an inclusive and welcoming environment for all clients and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Changes to Terms

    •    Infinity Therapy Healing reserves the right to change these terms and conditions at any time. The most current version of these terms can always be found on our website. Continued use of our services after changes to terms means acceptance of the new terms.

Governing Law

    •    These terms and conditions are governed by the laws of the jurisdiction in which Infinity Therapy Healing operates.

Contact Information

    •    For any questions or concerns about these terms, please contact us via our website.

By using our website and booking services at Infinity Therapy Healing, you are agreeing to all the terms and conditions stated above.

 

Privacy Policy 

Introduction

We are committed to protecting the privacy and security of our clients’ personal information. This policy outlines how we collect, use, and safeguard your information when you engage with our services.

Information Protection

    •    Platform Security: All personal information is securely stored and protected on Wix, our website platform. Wix employs robust security measures to prevent unauthorized access and ensure data integrity.

    •    Data Encryption: Sensitive data, such as personal details and payment information, are encrypted during transmission and storage to further enhance security.

Use of Information

    •    Service Delivery: We use the information collected (including name, contact details, and health information) solely for the purpose of providing the personalized services you have requested.

    •    Communication: We may use your contact information to send appointment reminders, updates about our services, and occasional marketing materials, from which you can opt-out at any time.

Sharing of Information

    •    Service Providers: We share information with service providers as necessary to deliver our services effectively. This includes appointment scheduling tools, payment processors, and cloud storage services.

    •    No Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties not involved in the direct provision of our services.

    •    Legal Compliance: We may disclose information when legally required to do so, to comply with a judicial proceeding, court order, or legal process served on our website.

Data Retention

    •    Retention Period: We retain personal information for as long as necessary to provide you with services and as required for compliance with legal obligations.

    •    Deletion of Data: You may request the deletion of your data at any time, except where we are legally required to retain certain information.

Your Rights

    •    Access and Control: You have the right to access your personal information, correct any inaccuracies, and limit the use of your data.

    •    Consent Withdrawal: You may withdraw consent for data processing at any time, subject to legal or contractual restrictions.

Changes to Policy

    •    Updates: We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website, and we encourage you to review the privacy policy periodically.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us via email at [Your Contact Email].

By using our services, you acknowledge and agree to the terms outlined in this privacy policy.

 

Covid19 Policy 

To ensure the health and safety of both clients and the coach, we adhere strictly to the following guidelines regarding COVID-19:

1. Vaccination Status

    •    Clients are entitled to inquire about the coach’s vaccination status against COVID-19 to make informed decisions about in-person interactions.

2. Symptom Monitoring

    •    Clients and the coach must cancel or reschedule any in-person appointments if experiencing any symptoms of illness, no matter how mild. This includes, but is not limited to, stomach upset, coughing, sneezing, sore throat, and headache.

    •    The safety protocol applies even if the symptoms are not believed to be related to COVID-19.

3. Flexible Scheduling

    •    Most sessions, including yoga, talk therapy, clairvoyant readings, and Reiki, can be switched from in-person to virtual appointments via Zoom if required.

    •    Sessions may be maintained or rescheduled according to our standard cancellation policy, ensuring no penalty for health-based adjustments.

4. Preventive Measures

    •    We encourage all participants to follow health recommendations, including the use of masks, hand sanitizing, and maintaining social distancing during sessions as needed based on current health advisories. We will provide these materials when we require them. If they are required by an outside governing body, they may or may no be provided but will still be your responsibility. 

5. Keeping Informed

    •    We recommend you stay updated with the latest public health guidelines. We will try to adjust our policies accordingly to maintain a safe environment for everyone but you are ultimately responsible for your own physical health. 

By booking an in-person session, clients agree to adhere to this COVID-19 policy, prioritizing the collective well-being of our community.

 

Cancellation Policy: 

This cancellation policy applies to paid services. Some services have more detailed cancellation policies, please review the cancellation policy for your booked service. If there is none, defer to the general policy below. 

Late Cancellations:

  • If a cancellation or rescheduling request is made with at least 24 hours but less than 48 hours' notice prior to the appointment, clients may receive a 50% refund.

  • Cancellations with fewer than 24 hours' notice will incur a charge of 100% of the appointment cost.

Emergency Cancellations:

  • Clients are granted three emergency cancellations, which can be used with no questions asked and no fee applied. After these three allowances have been used, late cancellation charges will apply as specified.

Late Arrival:

  • Clients are expected to arrive on time for their appointments. A grace period is permitted, but the scheduled end time of the appointment will not change, resulting in a shortened session. Arrivals 20 minutes after the scheduled start time will be treated as a late cancellation.

Please note: This policy helps us manage our schedule and provide timely services to all our clients. We appreciate your understanding and cooperation.

 

Yoga Session Location and Cancellation Policy

Choosing a Location:

  • Clients may choose a private location for their yoga session, ensuring the area can comfortably accommodate at least two yoga mats.

  • The location must be confirmed prior to the appointment time. The practitioner may request photos to verify the suitability of the location.

  • If the location is deemed unsuitable for yoga instruction (e.g., too loud, unsafe), the practitioner reserves the right to cancel the appointment. This will be considered a client cancellation.

  • To avoid such cancellations, please confirm the nature of your chosen space with the yoga instructor at least 48 hours before your appointment.

Safety and Conduct:

  • The instructor's safety is paramount. If the instructor feels unsafe or disrespected by you or anyone present, they have the right to leave, and the session will be treated as a client cancellation.

  • Any reported incidents will be thoroughly investigated. Depending on the findings, specific conditions may be required for future service usage.

  • After two incidents, we may reconsider your eligibility for our services. On the third occurrence, regardless of the nature of the incidents, we reserve the right to refuse service without a refund.

Instructor Lateness:

  • If the yoga instructor arrives more than 20 minutes late with less than one hour's notice, you are entitled to a 50% discount on your session, available upon request.

  • We ask for your understanding and grace in situations beyond our control, such as accidents, acts of God, or inclement weather. In these cases, the grace period for the instructor’s lateness is extended to 30 minutes.

Note:

  • Please ensure your chosen location is ready and appropriate for yoga to prevent disruptions and maximize the benefits of your session. We appreciate your cooperation and commitment to creating a respectful and safe environment for everyone.

  •  

Group Yoga Session Location and Cancellation Policy

Choosing a Location:

  • Clients may choose a beach location for their yoga session, ensuring the area can comfortably accommodate the whole group. THey may also opt for where the yoga instructor typically hosts. 

  • If the client chooses, the location must be confirmed prior to the appointment time. The practitioner may request photos to verify the suitability of the location.

  • If the location is deemed unsuitable for yoga instruction (e.g., too loud, unsafe), the practitioner reserves the right to move locations or cancel the appointment. Because of the nature of practicing yoga in a public space, this may need to happen. In such a case, the time to move will be replaced at the end of the the session if everyone’s schedule allows. Otherwise an alternative plan will be arranged. 

  • All materials (yoga mats, towels, water, sun block) will be provided. Shade will not be provided. We recommend scheduling during sunrise or sunset hours. 

Safety and Conduct:

  • The instructor's safety is paramount. If the instructor feels unsafe or disrespected by you or anyone present, they have the right to leave, and the session will be treated as a client cancellation.

  • Any reported incidents will be thoroughly investigated. Depending on the findings, specific conditions may be required for future service usage.

  • After two incidents, we may reconsider your eligibility for our services. On the third occurrence, regardless of the nature of the incidents, we reserve the right to refuse service without a refund.

Client Lateness: 

  • The yoga session will start no more than 15 minutes after the start time. The delay is at the discretion of the majority of the group and has to be requested. If no request is made, the yoga instructor will start on time regardless of the number of clients present. 

  • If no clients arrive within 30 minutes of the start time, then the class will be cancelled without a refund. 

  • Clients may join in at any time and start where the class is. The yoga instructor will not modify the planned flow or provide accommodations for late arrivals. This means that late arrivals will have to tend to their own warm up, modifications for ailments that were not communicated to the instructor and set up/ integration into the flow. If the client is not able to do this for themselves, then we offer that you enjoy a meditation on the beach while your group continues and join in for savasana. 

Client Cancellation: 

  • Clients are welcome to cancel but are not entitled to a partial refund. Clients may find a replacement to maintain the group number if they need to cancel. This person will need to fill out a registration page at least 48 hours prior to the class start time otherwise they may not participate. 

Group Cancellation/ Reschedule: 

  • The person who paid for the group may choose to reschedule the entire appointment this decision must be communicated by the person who booked the appointment. Infinity Therapy Healing will only abide by scheduling requests made by the payee for the session and is not responsible for how it impacts others in the group. Communication will also flow through the payer and Infinity Therapy Healing will not be responsible for communicating changes to the other members in the group although every class participant will have to register. 

  • The group may cancel for a full refund if there is greater than 48 hours prior to the appointment. If less then a 50% refund will be given to the payer. Partial refunds for individuals are not available. 

Instructor Lateness:

  • If the yoga instructor arrives more than 20 minutes late with less than one hour's notice, you are entitled to a 50% discount on your session, available upon request.

  • We ask for your understanding and grace in situations beyond our control, such as accidents, acts of God, or inclement weather. In these cases, the grace period for the instructor’s lateness is extended to 30 minutes.

Note:

  • Please ensure your chosen location is ready and appropriate for yoga to prevent disruptions and maximize the benefits of your session. We appreciate your cooperation and commitment to creating a respectful and safe environment for everyone.

 

Free: Inner Insight, Collective Care 

TLDR: This is a free meditation group (for now). You do not have to provide any payment information! You can come and go, or cancel as you please! Please be kind and respect everyone in the space. 

1. Booking and Cancellation

    •    Reservation: Book at our website. Account required for reminders.

    •    Participant Cancellation/No-Show: Flexible attendance; cancel as needed.

    •    Organizer Cancellation: If canceled, a pre-recorded session and community Zoom link will be provided. Notification via email.

2. Payment Information

    •    Fees: Join free! Details at meditation community page.

3. Membership Details

    •    Benefits: Access to email listserve and meditation community. Additional benefits forthcoming.

    •    Duration: Offer valid through September.

    •    Special Offers: Attend five sessions and provide feedback for free one-year access.

4. Privacy Policy

    •    Data Use: Personal info secured by Wix, used only for service communications.

    •    Third-party Sharing: No third-party sharing.

5. Code of Conduct

    •    Expectations: Be fully present, dressed appropriately, respectful, and avoid sensitive topics.

    •    Communication: Use “I statements.” Don’t give unsolicited advice; maintain confidentiality.

    •    Misconduct: Report issues to infinitytherapyhealing@gmail.com. Consequences vary based on impact.

6. Accessibility and Inclusion

    •    Accommodations: Contact us at infinitytherapyhealing@gmail.com for special needs.

    •    Inclusivity: We embrace diversity across all spectrums, including age, disability, gender identity, sexual orientation, and cultural backgrounds. We commit to continuous improvement in our practices to enhance inclusivity and respect within our community.

7. Technical Requirements

    •    Access: Sessions via Zoom; link in booking confirmation and reminders. Need help? Call +14242720345 (WhatsApp available).

8. Contact Info & Policy Changes

    •    Updates: Check the footer on our website for contact details and policy updates.

9. Agreement

    •    Opt-In: Signing up opts you into our email list. Opt-out during booking or any time.

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